- What does a project cost?
- We price fixed when the scope is clear and time-and-materials when it is not. Starting from one of our existing platforms costs substantially less than a ground-up build. Either way you get a written estimate before work begins, and we tell you early if something is going to exceed it.
- How long does it take?
- It depends on whether we are building from scratch or adapting an existing platform. Either way you see working software at the end of every three-week sprint, so you are never waiting until the end to find out where it stands.
- What happens to my data?
- It is yours. We can export it in a standard format whenever you ask, and we will not hold it as leverage. Ask us about licensing terms for the software itself — we will put them in writing before you commit to anything.
- What happens after launch?
- We stay on for support and improvements. The systems we build are ones a business cannot switch off, so we plan for the years after launch rather than just the launch.
- How do you ensure quality?
- Automated tests on every change, code review before anything merges, a staging environment you can check yourself, and manual QA before release. On payroll specifically we run a golden-master suite — known-good payslips that must reproduce exactly, so a change that would shift a figure fails the build instead of reaching someone’s salary.
- Can you work with our existing system?
- Usually. We do integrations, migrations, and rescues of half-finished projects. We will audit what you have and tell you honestly whether it is worth building on or replacing — including when the answer costs us the bigger job.
- Do you work with clients outside Bangladesh and Canada?
- Yes. Being registered in both countries means a client in either one can contract locally; from anywhere else you contract with whichever of the two entities suits you. The work is remote in every case — the question is which company signs, not where we are.
- Who will I actually be talking to?
- The engineers building it, plus one point of contact who knows the whole project. You will not be handed to an account manager who has to go and ask.